PRIVACY POLICY FOR MUSPIPE.COM
MUSPIPE ENTERTAINMENT GROUP
©2007 muspipe.com | all rights reserved

MusPipe's Customer Privacy Policy covers the collection, use, and disclosure of personal information that may be collected by MusPipe anytime you interact with MusPipe, such as when you visit our website, when you purchase MusPipe products and services, or when you call our support associates. Please take a moment to read the following to learn more about our information practices, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information. Your privacy is a priority at MusPipe, and we go to great lengths to protect it.

Why we collect personal information

We collect your personal information because it helps us deliver a superior level of customer service. It enables us to give you convenient access to our products and services and focus on categories of greatest interest to you. In addition, your personal information helps us keep you posted on the latest product announcements, software updates, special offers, and events that you might like to hear about.

If you do not want MusPipe to keep you up to date with Pipe news, updates and the latest information on products and services contact muspipe.com and update your personal contact information and preferences.

What information we collect and how we may use it

There are a number of situations in which your personal information may help us give you better products. For example:

* We may ask for your personal information when you?re discussing a service issue on the phone with an associate, participating in an online survey, or purchasing a product.
* When you interact with MusPipe, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences; your credit card information and information about the MusPipe products you own, such as the date of purchase and information relating to a support or service issue.
* We collect information regarding customer activities on our website, muspipe.com. This helps us to determine how best to provide useful information to customers and to understand which parts of our website, products, and Internet services are of most interest to them.
* We may use personal information to provide products that you have requested as well as for auditing, research, and analysis to improve MusPipe products.

Your MusPipe ID and related information

The MusPipe website allows you to create a ?MusPipe ID? based on your personal information. This convenient service saves you time and allows for easier use of our web services. Here?s how it works: You create a personal profile ? providing your name, phone number, email address, and in some cases your mailing address or a credit card number ? and choose a password and password hint (such as the month and day of your birth) for security. The system saves your information and assigns you a personal MusPipe ID ? in many cases simply your email address, because it?s unique and easy to remember. If you update the information associated with your MusPipe ID it will be available for all your transactions with muspipe.com globally.

When we disclose your information

MusPipe takes your privacy very seriously. MusPipe does not sell or rent your contact information to other marketers.

Within the MusPipe Entertainment Group

To help us provide superior service, your personal information may be shared with legal entities within the MusPipe Entertainment Group globally who will take steps to safeguard it in accordance with MusPipe?s privacy policy.

How we protect your personal information

MusPipe takes precautions ? including administrative, technical, and physical measures ? to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.

The Muspipe Online Store uses Secure Sockets Layer (SSL) encryption on all web pages where personal information is required. To make purchases from the MusPipe Online Store, you must use an SSL-enabled browser such as Safari, Netscape Navigator 3.0 or later, or Internet Explorer. Doing so protects the confidentiality of your personal and credit card information while it?s transmitted over the Internet.

You can help us by also taking precautions to protect your personal data when you are on the Internet. Change your passwords often using a combination of letters and numbers, and make sure you use a secure web browser like Safari.


Integrity of your personal information

MusPipe has safeguards in place to keep your personal information accurate, complete, and up to date for the purposes for which it is used. Naturally, you always have the right to access and correct the personal information you have provided. You can help us ensure that your contact information and preferences are accurate, complete, and up to date by checking at muspipe.com. And you can request a copy of your personal information, your product registration history, and your interactions with our sales and support agents by contacting us at the email address below.

Kids

MusPipe recognizes that parents, guardians, or other adults often purchase our products for family use, including use by minors. We do not knowingly collect personal information from children under 13 for marketing purposes, but because some information is collected electronically, it can appear to be the personal information of the MusPipe purchaser of the product, and will be treated as such by this privacy policy. If a child under 13 submits personal information to MusPipe and we learn that that personal information is the information of a child under 13, we will attempt to delete the information as soon as possible.

Cookies and other technologies

As is standard practice on many corporate websites, MusPipe?s website uses ?cookies? and other technologies to help us understand which parts of our websites are the most popular, where our visitors are going, and how much time they spend there. We also use cookies and other technologies to make sure that our online advertising is bringing customers to our products and services. We use cookies and other technologies to study traffic patterns on our website, to make it even more rewarding as well as to study the effectiveness of our customer communications. And we use cookies to customize your experience and provide greater convenience each time you interact with us.

If, however, you prefer not to enable cookies, please go to www.muspipe.com.com/legal/privacy/aboutcookies.html, which explains step by step how you can disable cookies. Please note that certain features of the MusPipe website will not be available once cookies are disabled.

As is true of most websites, we gather certain information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users? movements around the site and to gather demographic information about our user base as a whole. MusPipe will not use the information collected to market directly to that person.

In some of our email messages we use a ?click-through URL? linked to content on the muspipe.com website. When customers click one of these URLs, they pass through our web server before arriving at the destination web page. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked simply avoid clicking text or graphic links in the email.

In addition we use pixel tags ? tiny graphic images ? to tell us what parts of our website customers have visited or to measure the effectiveness of searches customers perform on our site.

Pixel tags also enable us to send email messages in a format customers can read. And they tell us whether emails have been opened to ensure that we?re sending only messages that are of interest to our customers. We store all of this information in a secure database. Our companywide commitment to your privacy

As we said, MusPipe takes protecting your privacy very seriously. To make sure your personal information is secure, we communicate these guidelines to MusPipe employees and strictly enforce privacy safeguards within the company. In addition, MusPipe supports industry initiatives, such as TRUSTe, to preserve privacy rights on the Internet and in all aspects of electronic commerce.

Privacy questions

If you have questions or concerns about MusPipe?s Customer Privacy Policy or data processing, please use the appropriate regional email addresses (see list below) to contact us. The MusPipe Data Controller in your region will respond to your inquiry within 30 days.

If you do not want MusPipe to keep you up to date with Pipe news, updates and the latest information on products and services go to muspipe.com and update your personal contact information and preferences. Naturally, if you notify us that you do not want us to use your information for a particular purpose, we will not do so.


MusPipe may update its privacy policy from time to time. When we change the policy in a material way a notice will be posted on our website along with the updated privacy policy.